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Matterport Capture App

Secondary features, stretching the limits, and troubleshooting related to the Matterport Capture app

  • Try Matterport Capture on Android (Beta)
  • Alignment Errors & Misalignments
  • How to Use Matterport Capture with Ricoh Theta Z1
  • Troubleshoot Common Error Messages While Scanning
  • How to Blur Faces in Matterport Spaces
  • Update Firmware on Your 360 Camera
  • Supported 360 Spherical Cameras
  • FAQ Matterport Capture 3.0
  • FAQ: Fast Capture
  • Edit Scans (🎞 Video)
  • How to Copy or Duplicate a Model in Capture
  • Delete a Model from the Capture App
  • Update the Capture App on iOS
  • Do I need to scan closets?
  • What if I need to make changes after I upload to Matterport Cloud?
  • How are floors in Capture different from floors in the processed Matterport Space?
  • How long does it take to scan a property?
  • Matterport scan limitations per-model
  • Can I use more than one Matterport camera simultaneously?
  • Do more powerful iPads speed up Capture?
  • I can't connect to the camera
  • The iPad crashes after one or two scans
  • I can't upload my model
  • If I delete a model from Capture does that also remove it from my.matterport.com?
  • I see a bright blue patch in one scan, what is this?

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