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Processing taking very (too) long

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Cryptolaus

I started a new scan/project and then duplicated the scene twice. Now the first scan was processed as usual but the two others are still processing. 

Did anyone experience the same issues?

thx

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    Cryptolaus
    (Edited )

    Hi,

    Now the two missing scans were processed, but now I do have the same two scans still shown as "Processing " too. Can not delete these scans as they are being processed, but i can move them from one space to another.

    thx

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    Matterport-Christine

    Please write into support@matterport.com and we can delete the 2 that are stuck processing. 

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  • Avatar
    Cryptolaus

    Hi Christine,

    Thank you for solving my problem.

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