Wrong number of floors in the processed model

I scanned a hotel with five floors.  But in processed model I see 6 floors.  I floor plan 3d floor looks like a part of stairs. Where could be the problem?

 Here is a link to the model


Thank you in advance



1 comment
  • The floor names and markings you create in the Matterport Capture app are not the same as the floors in the final Matterport Space.

    After you upload the model, servers in the Matterport vision pipeline determine the floors automatically based on the model's 3D geometry. We're continuing to improve and refine this feature. In your case, this is a known issue that our engineers are aware of and are working hard to fix.

    You can turn off the multi-floor feature by adding the URL parameter &f=0 to the end of the URL before you share or embed it. Learn more.


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