MSP Referrals - Feedback
We have been getting some referrals via the MSP network (which is great news) but we are not getting any feedback on our responses. So far none of our responses have resulted in sales even although we have responded within minutes of receiving the email referral from Matterport. It would be good to get some stats from Matterport to help us refine our communication. How is Matterport getting their metrics for MSP responsiveness? Are they asking the client for feedback?
Also, for one of the MSP referrals, I got feedback that an MSP in England had also been asked to contact the prospect by Matterport. We are based in Edinburgh (as was the prospect) so I suspect that the range criteria that Matterport is using may need to be tweaked for markets like the UK. I would suggest something that works using UK postal codes. Does anyone have any suggestions? Have you also experienced this issue?
I would be delighted to collaborate with Matterport on the above.
Gordon, CoFounder at Captured Realities