Schematic Floor Plan you ordered is ready" email and "Address" was uploaded by XXXX to your Matterport account and is ready to view" Emails

Requesting for an account setting allowing us to force the "Schematic Floor Plan you ordered is ready" email and the "Address" was uploaded by XXXX to your Matterport account and is ready to view" emails to all contacts on the account. Not just the user who submitted the order/request.

From a business management perspective, if the staff member who ordered the Schematic Floor Plan or uploaded the initial scan is away from the office (for any reason), we won't know they have received a response on the order from Matterport until they return to work or without accessing our Matterport account regularly to check for updates on the scan/floor plans.

Thank you.

 

 

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  • Hi there Kristy,

    That makes sense, thanks for the feedback!  What would be more useful?

    One option could be that we email all of the account admins (instead of just the person requesting the floorplan) when the floorplan is ready.

    The downside is, with a bigger team and/or higher volume, that could result in a LOT of emails.

    Open to other ideas, too, thanks!

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