Matterport cloud plans

Hello everyone! 
Does anyone know if unused processings for Matterport cloud plans can be used in a new month? For example, if the payment for the cloud plan has been done, but it has not been used in that month, can I get those processing spaces for the next month?  (my company uses Professional Cloud plan with 11 free processings, if it hasn't been used, do we have 22 free processings for the next month? )  

Thank you! 


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  • Unused processing does not roll over.

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  • Hi David,

    Wouldn't that be nice, but sorry, Matterport does not rollover unused "free" spaces.  If you want to read it for yourself, go to:

    https://buy.matterport.com/

    Scroll to the bottom of the page, you'll see the following text:

    *  With each Cloud Plan, a number of Spaces are processed for free each month (3, 7, or 11). This allowance is applied to the first Spaces processed each month, and does not roll over to subsequent months. Standard Spaces are Spaces comprised of 3-100 scan positions. Large Spaces are Spaces comprised of 101-200 scan positions. We do not currently support Spaces of over 200 scan positions.

    **All subscription plans are billed in advance and non-refundable.

    Bummer.  Maybe you can use the unused spaces to do some experimentation, or pro bono work?  Sorry to be the bearer of bad news.  I had wished for the same thing.  Good luck.

    Scott

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  • Sorry, I meant to address this to Valda.

    Scott

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