360º photograph pan logic isn't helping in tours (plus my original post was deleted???)

Hello, a bit strange as I posted this question to the Matterport Community a week ago and it had a number of replies... NOW ITS GONE???? During the recent Matterport community change-over, my original post seems to have been deleted. I can't even find it in my profile as ever being posted, and all email replies I received are redirecting to the home page of the community. All of my other posts are still there. What gives?

@chrisandkarenmang do you remember this?

Anyway, my question was regarding 360º photograph pan logic, NOT SCAN PAN LOGIC. During my custom tours I build for my clients, I can make the normal scan pan direction move where I want no problem, but when I include snapshots from 360º photographs in the tour, I can't choose where the pan will lead and it seems that the pan logic is completely randomized. This is a major problem for my workflow and I would really appreciate a straight answer from Matterport on this. 

Why can't I logically decide where the 360º photograph pan direction will go in my tours?

PLEASE HELP as this ads a lengthy trial and error step in my workflow, and in the end, I still can't get what I want in the end product, which doesn't please my clients. 

Thank you

 

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6 comments
  • Hi @Keeganjamesparker

    This issue has been raised in different forms by numerous people, but this is the first I have seen specific to 360s. I will tell you below How I do it but want to draw your attentionto the need to have community support for previous requests. Please support this and add a comment there regarding 360

    https://support.matterport.com/hc/en-us/community/posts/115006424787-Variable-Panning-AND-Tour-speeds

    A kind of work-around and it is NOT guaranteed as well as being awkward but better than none:

    In order to show off the 360 I place at least two images taken from the 360. Put them sequentially into the highlight reel which drive the direction of the spin (and even if it does not go a whole 360 turn. (a series of 3 at 120 degree apart will give a reasonable spin (but with the two speed which we MUST get changed.  The relative location of the next following image in the reel will determine the final pan direction, i.e. which direction would you turn to go to the see the next scene, if its left sequence your 360 images right to left.

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  • Thanks for your response @SimonModera

    This makes sense, but unfortunately having two images isn't preferable and will add unwanted length and image areas in my tours. But that is something I didn't know, so I appreciate you bringing it to my attention. 

    So far, I've have to place at least 3 360º photos in my highlight reel, then go back and forth from workshop to viewing the live tour to make corrections, adding more images each time I rework an image area. It usually starts by viewing the live tour, seeing which pan direction it shows, then deleting the 360º photo and taking a new snapshot with the pan direction in mind, then placing it back into the highlight reel again. 

    Such a process!

    I've also noticed that, after extreme trial and error, that starting the snapshot in different locations within the same 360º photo will make it go left or right without changing any of the other 360º photos on either side in the highlight reel. This leads me to believe that there is an invisible line in each 360º photo, sort of like the international date line, whereby if you take the snapshot on one side, you will go left, and right on the other. But alas, knowing where that line is is mostly impossible without snapping and deleting multiple times over. 

    Wow, trying to explain this stuff tangles my mind in a knot. 

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  • Ah Ha!  That makes more sense!  Thank you! I was wondering why it didn't always work! The trick, then, is locating the meridian line - presumably dead centre of where the camera started, perhaps?

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  • Perhaps! That's what I was thinking too, but I can't say anything with certainty :(

    Still haven't heard anything from Matterport on this either...

    Good luck, and please, if you learn anything new about this, I'd be happy to hear it!

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  • This has been explained by @Matterport-Amir on another post somewhere that I can't find.. Hopefully he can provide the link

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  • Really? If you can provide the link that would be helpful. I have read about the scan pan logic, but 360º pan logic specifically is a whole other animal. We already understand that the 360º pan will be to the left by default as it is not tied to the mesh, but when multiple 360º photos are used within showcase, this becomes a different conversation entirely. 

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