Turning up to a property to find it isn't presentable - What would you do?
Just wondering what your thoughts are on this. I arrived at a large luxury property the other day and it was fantastic but not presentable at the time. This was a job I'd quoted at 4 hours, (around 30 rooms). They were lovely people and luckily I didn't have anywhere to get to but just wondered what you would do in this scenario. Luckily the agent bought a team with him to do the stills and survey etc but it meant a lot of disruptions and constant moving of objects from room to room (making sure they didn't show up through the doorways) which meant it really held me up and took 7 hours and meant I rushed things that shouldn't have been rushed. therefore providing something with my name on it which I feel isn't up to standard.
They also didn't get the fact that I need to scan in a path and not just jump from room to room so wondering if any of you have a really good analogy for explaining this process. I've already explained this in my T&Cs and put 'the process' on my website but I'm going to write a more comprehensive guide especially for the agent.
This is a similar situation to my old job when I used to turn up to 'commission' a control panel only to find none of the wiring installation had been completed so a job that should have taken 2 hours took 12 (and it happened every time despite crystal clear instructions) Do you walk away, ask them to arrange another day or just get on with it?