Answered

[VR] Introducing Matterport VR for iOS

It’s finally here! Virtual Reality for iOS!

We are excited to announce Matterport VR for iOS. You can now explore all your Spaces in virtual reality with both iPhone and Android devices.

There’s no time like the present to kick start or pump up your virtual reality strategy. Capture the attention of the 10 million VR headset owners with the most immersive digital experience of real-world places.

Get started today by downloading the Matterport VR app from the App Store.

All of your Spaces are fully compatible for viewing on iOS* — no additional conversion necessary. Simply tap the VR button on 3D Showcase, launch the app, and insert your iPhone into your Cardboard viewer. You are ready to start exploring!

View the official Matterport VR for iOS announcement on our press page.

*Please note that Matterport VR works best on iPhone 6 Plus, 6s Plus, and 7 Plus.


VR Resources

Visit our Help Center for all information on Virtual Reality.

GET STARTED WITH VR

SHARING VR WITH YOUR CUSTOMERS

Join the discussion, ask questions, and submit product ideas on the Matterport Community. Just log in with your Matterport Cloud credentials to get started. Visit our Help Center for detailed Matterport how-to guides, videos, and other FAQs.

5

Comments

11 comments
  • Awesome!! Looks great on my iPhone 5s too. This is a game changer.

    0
    Comment actions Permalink
  • Thanks @Bill! Our VR team has been hard at work so it feels good to see it go live! =)

    0
    Comment actions Permalink
  • Excellent! I have been looking forward to this as I believe that the iPod Touch may be the BEST demo unit to use and to recommend that clients use for a dedicated device.

    @Matterport-Amir -- Has Matterport tested CoreVR on the most "recent" iPod Touch? Excited to know the results!

    0
    Comment actions Permalink
  • My clients are going to love this!

    0
    Comment actions Permalink
  • Hello Chris,

    Matterport VR for iOS was optimized for use with the iPhone. We have not thoroughly tested other iOS devices so performance may vary.

    In theory, a 6th generation iPod touch or newer could work. However, something to keep in mind: iPod touch screens are smaller and lower resolution compared to similar iPhones. This smaller size will effect the quality of the VR image. So while it may work, the image will not be as sharp.

    Additionally, while we officially support iPhone 5s or newer, for the best experience, we recommend either the iPhone 6s Plus or the iPhone 7 Plus. The primary reason for this is screen resolution.

    Even though the iphone screens are larger and higher resolution than the iPod touch, Most iphone screens only have a resolution of 750px by 1134px. (Compared to 1440 x 2560 for the Samsung S6 and S7.) With only 1/4th the screen resolution the image is not as crisp. Text and other objects often appear more blurry on lower resolution devices.

    The Plus version iPhones have a screen resolution of 1080px by 1920px. Much higher than a standard sized iPhone. For this reason, for the best VR experience on iOS we recommend the larger iPhones

    Best,

    Keith S.

    Matterport VR

    0
    Comment actions Permalink
  • Can't seem to get this to work on my iPhone 6. Have app and google cardboard when I click on vr icon on space it says "tap to view space in VR". I tap on the Google cardboard icon and it opens the app. It then is showing "Place your phone in your default cardboard viewer". That is it. Nothing I do from there makes any diffference. Arrow at top of screen does nothing. Pressing "Switch" brings up a screen but it is black and no way to do anything with a symbol I might find on my viewer. Any help is appreciated.

    0
    Comment actions Permalink
  • Hello @overandabovephoto

    I'm sorry to hear you are having issues with the Matterport VR for iOS app.

    After you have launched the Matterport VR for iOS app, you will need to rotate your phone 90 degrees (from Portrait to Landscape.) Once you have done this the app should continue to load.

    Just make sure that after rotating the volume buttons are facing down, and the unlock button is facing up. If you have it the other way around, due to an odd limitation in iOS, it will not always work.

    As for the screen being blank when you click "Switch": the first time that you clicked "Switch", the app should have asked for your permission to access your phones Camera. If you said "Don't Allow" then iOS will block the app from using your camera and all you will see is a black screen.

    To fix this, you will need to uninstall the Matterport VR app, and then re-install. The next time you click "Switch" it should again pop up the permissions box where you will want to hit "OK"

    I hope this information helps. If you continue to have issues please let us know by either posting here in the community forums or by writing in to support [at] matterport [dot] com

    Best,

    Keith S.

    Matterport VR

    0
    Comment actions Permalink
  • Thanks for the info. I have gotten it to operate. Re downloaded the app and such. Unfortunately the quality is terrible. I believe it is a result of the lenses in the Google cardboard and my old eyes. Just too blurry to watch. Don't know if there is a way around this. If it is a general problem for people who wear glasses I won't get much use out of it as a lot of our clients are past middle age. Looks like it would be cool if it was clearer.

    Probably is somewhere in documentation but is it possible to see the mattertags in vr?

    0
    Comment actions Permalink
  • Hello @overandabovephoto

    I'm very glad to hear you were able to get the Matterport VR app working properly.

    As for clarity of the image, I would check out this community thread: https://community.matterport.com/questions/4910/matterport-vr-for-ios-tips-for-optimal-viewing.html

    While some of what you are seeing is probably a limitation of the iOS hardware, there are a couple of things you can do to improve your VR experience as a whole.

    Best,

    Keith S.

    Matterport VR

    0
    Comment actions Permalink
  • Thanks for the suggested thread. Appreciate what you are saying but not spending $650 for a phone to use as a VR platform. The Plus wouldn't work for me for day to day use. Obviously can still suggest to clients that they can give it a try if they want. Just won't experience it myself.

    0
    Comment actions Permalink
  • Hey Bill, which VR headset are you using with the iphone 5???

    0
    Comment actions Permalink

Please sign in to leave a comment.