Answered

"Unable to update existing Data" Message after the latest Capture App update with an un-uploaded scan on the device. DELETE OR QUIT IS ONLY OPTION...HELP!!!

Completed a scan yesterday afternoon and went to upload it this morning and the Capture app auto updated prior to opening. Now I am getting the following message:

Unable to Update Existing Data; Unable to migrate existing data.

DELETE OR QUIT

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Comments

2 comments
  • For now, just quit. Do not delete the data or you won't be able to get it back. I'll update you after I know more about this issue. Sorry for the inconvenience.

  • Hey @jrbatchelor,

    It looks like the support team was able to help you out. Please let me know if you have any other concerns. Sorry about that inconvenience.

    - Amir

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