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Sunlight - Is the camera performing better or worse than last spring/summer?

I can't comment on last spring/summer as we didn't have a camera then but I am wondering if the camera has always been incredibly poor in sunlight? In fact, even today when i waited for the sun to move over the house it still would not fill in holes in the geometry. I'm sure we didn't have the same issues we're having at the moment with winter sun - how is that possible? Or is it a combination of light surfaces and sun that really gives the camera grief? I've uploaded some pics of the areas it wouldn't scan - doesn't look that out of the ordinary. Apologies that the images aren't the correct way around. Couldn't find an option to rotate them.

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  • Hello Will,

    Thanks for bring up this topic for discussion! As you may know the camera uses infrared technology to create the underlying 3D dollhouse. Once challenge with this methodology is that infrared energy is also present in sunlight. In locations where a significant amount of infrared energy from the sun is present the camera can have difficulty identifying the infrared it has projected, with the end result being a reduction in depth data captured, (and black holes in the dollhouse). This same phenomenon can continue occur for a short period of time after the sunlight has passed, until the infrared dissipates.

    It difficult to say if infrared interference is the cause of the issue you experienced in the pictured space however if you would like to forward a link to the resulting space, either here or at support@matterport.com, i would be happy to investigate further.

    Regards,

    Bob

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  • thanks for the explanation Bob. Is there nothing that can be done to reduce the cameras sensitivity to infrared? It really does cause big problems and highlights a major flaw with the system.

    I'll email you the link to the tour.

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  • Hello Will,

    While i don't have specific details to share, i can tell you that improving the systems ability to generate depth information in wider variety of environments continues to be a goal for our engineering and products teams.

    cheers,

    Bob

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  • I am a new user and had the sunlight issue on my first scan. From that point forward I let the sun tell me when to scan. Unfortunately there is no workaround for the science of photography, and the fact a model would look strange if the lighting isn't consistent through the entire property. Wind is to sailboats, what lighting is the Matterport.

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