Answered

Facebook intergration Fix

Right this minute on facebook, when a link is posted to facebook, it pulls the original image used as a thumbnail. When you change this image, it does not allow for the newer image to be pulled. I believe that this is just a problem with updating the server caches, and should be a simple fix, but put it here because it seems more like a development issue than a one off issue. @MP-Scott

3

Comments

10 comments
  • @zack, good note, I'll pass it on -- thanks!
  • @zack, I believe that the image currently refreshes after 24 hours. Is that consistent with what you're seeing? Need it to be faster?

  • The one that I was having problems with specifically had been about 3 days. May just be load on the server.

  • OK -- if you're seeing that commonly, send a note in at support.matterport.com! Feel free to mention we have discussed this on the Community site too / link to this thread.

  • Hi @zack I quite regularly change the images for my models and wish to post immediately on facebook. Not sure if you have tried this but I found a way to update the cache immediately by scraping the URL with Facebooks debugger https://developers.facebook.com/tools/debug/sharing/ enter the url and there will be an option to scrape it. That will update the image that Facebook has stored. Hope this helps.

  • I am sure I will be back to this page to get this url in the future!

  • It is one of my most used bookmarks :)

  • Super clever, @David McKean!

  • Good note! If you have this issue, be sure to like th this thread, and then see @David McKean's clever fix below!

  • This is because of the FB cache. Check the status & update it here: https://developers.facebook.com/tools/debug/sharing/

Please sign in to leave a comment.