Manage
Share your Matterport Spaces and manage their ownership
Collaborators
- How to view and share a Matterport model inside Autodesk BIM 360
- Learn about Collaborators
- Invite a New Collaborator to your Organization
- Invite an Existing Collaborator to a Matterport Space
- Edit or Delete a Collaborator
- I Never Got a Collaborator Invite
Schematic Floor Plans
- Configuring Advanced Options for Schematic Floor Plans
- Best Practices for Schematic Floor Plans
- Enable Schematic Floor Plans for your Account
- How to Order a Schematic Floor Plan
- Schematic Floor Plans: Download, Sample Floor Plan, & Square Footage
- Change the Aspect Ratio of your Floor Plan
Matterport for Google Street View
Organizing Multiple Spaces
- How to Back Up and Restore Matterport Scan Data (Apple OSX)
- How to Back Up and Restore Matterport Scan Data (Windows 10)
- How To Transfer a Space Between Organizations
- One Login, Multiple Organizations
- Space Statistics
- Folders, Sorting, & Searching
Matterport Cloud FAQ
- Export from Matterport to VRBO and HomeAway
- Update to Terms of Use (17 Nov 2020)
- Matterport IP restrictions
- FAQ: Changes to Terms of Service
- How long does a model take to process?
- Why did my model fail in processing?
Billing & Account Management
- Account Management Improvements on March 11th, 2019
- How to Cancel my Subscription
- How Do I Undo A Pending Cancellation Request?
- FAQ: Subscription Cancellation
- Matterport Dashboard
- How to Downgrade Your Subscription
Classic Cloud Plans
- How does Matterport billing work for a classic plan?
- Restoring a Deleted Space
- How Does Billing Work With my Cloud Plan?
- Frequently Asked Questions on May 2019 Subscription Changes
- New Subscription Plans
- Transition from a Classic Cloud Plan