Manage
Share your Matterport Spaces and manage their ownership
Collaborators
- How to view and share a Matterport model inside Autodesk BIM 360
- Learn about Collaborators
- Invite a New Collaborator to your Organization
- Invite an Existing Collaborator to a Matterport Space
- Edit or Delete a Collaborator
- I Never Got a Collaborator Invite
Schematic Floor Plans
Matterport for Google Street View
Organizing Multiple Spaces
Matterport Cloud FAQ
- Export from Matterport to Vrbo and HomeAway
- Matterport IP restrictions
- FAQ: Changes to Terms of Service
- How long does a model take to process?
- Why did my model fail in processing?
- What kind of infrastructure security do you provide?
Billing & Account Management
- Account Management Improvements on March 11th, 2019
- How to Downgrade Your Subscription
- How to reactivate a previously closed Matterport account
- Matterport and SAML/SSO
- How to Upgrade Your Matterport Cloud Plan
- Change or Update Billing Information
Classic Cloud Plans
- How does Matterport billing work for a classic plan?
- Restoring a Deleted Space
- How Does Billing Work With my Cloud Plan?
- Frequently Asked Questions on May 2019 Subscription Changes
- New Pricing Plans on May 9th, 2019
- Transition from a Classic Cloud Plan