Payment Methods Supported Online

Overview

Matterport subscription plans, bundles, cameras and accessories can be purchased online using the payment methods listed below.

Supported online payment methods by regions:

  • United States, Canada and countries of Latin America:
    • Credit cards and debit cards in Visa, MasterCard, American Express and Discover networks
  • Europe, Middle​-East and Africa:
    • Credit cards and debit cards in Visa, MasterCard, American Express and Discover networks
      • Debit cards that are allowed by your bank to be processed as credit. Some banks might have certain restrictions for processing online purchases via debit cards. Contact your bank to find out if your debit card is supported for online purchases.
  • Asia and Pacific region countries:
    • Visa, MasterCard, American Express and Discover credit and debit1 cards
    • JCB credit and debit cards
    • Union Pay credit and debit cards

Customers requiring other payment methods, please reach out to your Sales representative.

We are actively working to add more supported online payment methods for our customers. Check Matterport newsletters or this help page for future updates.

You can view payment methods available online by going into your account’s Billing Settings. Scroll all the way down to Payment Methods, and click ‘Add Credit Card’.

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In the opened window, enter a new payment method:

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If you have a JCB or Union Pay credit card, it will be recognized by the system as Discover.
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Supported payment methods FAQ

Do you support JCB cards for online purchases?

Yes, we do. JCB cards are supported and recognized by the system under the Discover network. When you enter your JCB card number, the Discover card icon will be highlighted.

Do you support UnionPay cards for online purchases?

Yes, we do. UnionPay cards are supported and recognized by the system under the Discover network. When you enter your UnionPay card number, the Discover card icon will be highlighted.

I have a debit card, can I pay for my online purchases at Matterport with it?

Debit cards are processed in the same way as credit cards, if your bank allows it. Some banks restrict large online purchases from debit cards. Contact your bank if you have issues with using your debit card.

I don’t see Wire Transfer or Check in the list of supported methods. Can I make a large purchase via a different payment method?

The list above is only for payment methods available online. If you require a different form of payment, e.g. via check or a wire transfer, please contact your Sales representative.

Have more questions? Submit a request