Matterport Quick Start Guide - 360° Cameras

1. Set up your 360° camera 

Gather all equipment and software 

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360° Camera 

Keep in mind, if you are using the Insta360 ONE X, you must insert a formatted SD card before scanning. 

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Tripod 

1/4" - 20 screw mount 

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Supported Apple iPad or iPhone

  • iPhone 6s or newer 
  • iPad Pro, 6th generation, Air 2, or newer 
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Matterport Capture App

Download Matterport Capture from the App Store   

Get assembled 

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Set tripod to eye level 

Five feet (1.5 meters) high - make sure the tripod legs are stable. 

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Attach the 360° camera to the tripod 

Make sure the camera is securely fastened. Turn on the camera and wait for the Wi-Fi light to start blinking.

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Pair your iOS device with your 360° camera  

  1. On the home screen tap the Settings icon 
  2. Tap Wi-Fi 
  3. Select your camera's Wi-Fi network to connect 

2. Scan a Space 

Scan your first 3D model 

  1. Open the Matterport Capture app on your iOS device 
  2. Hit the icon at the bottom right of the screencreatenewmodel.jpg
  3. In the window that opens, fill out the optional description fields 
    • You can always fill out this information later if you want to get to scanning quickly. 
  4. Tap Save to continue  
  5. Choose your starting point
    • A common first choice is the foyer of the property. 
  6. Tap "Capture 3D Scan". 
    • Make sure to leave the general area during the capture process - the camera will spin 360°, and will capture you as part of the model if you are inside the scan radius. 

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  7. Choose the next placement point for your camera
    • Move the camera five to eight feet from your starting point. 
    • Make sure there is a clear line of sight to your starting point - the only way for the app to align the images is to use previous scans as visual reference. 
    • You can Preview your scans in the preview window as you capture. preview.jpg
  8. Repeat steps 6 and 7 until the property has been scanned. 

 3. Upload your Scan (and next steps) 

Review and upload 

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Finished scanning? 

Turn off the camera, then connect your iPad or iPhone to the internet

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Log into Matterport Cloud from Capture 

If you haven't registered an account, check your "Welcome" email for instructions on creating a new account 

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Mark all windows and mirrors 

Use the "trim" tool to crop out excess scan data for a clean finish. Make sure to place trim markers just outside of exterior walls - this will ensure you don't cut the walls out of your model. 

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Upload

Tap the "Upload" button to send the model to Matterport Cloud for processing. 

What's next? 

Matterport will construct a 3D space out of your scans, then email you when processing is complete. This usually takes a few hours - you can always log in to https://my.matterport.com to view your spaces at any time. 

Learn more 

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