Matterport Pro2 Quick Start Guide

1. Set up your Matterport Pro2 Camera 

Gather all equipment 

MP_Pro2_Front_2x.png Matterport Pro2 3D camera 
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Tripod 

3/8" - 16 UNC mount that can support 10 pounds (or 5 kilograms)

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Quick release clamp 

3/8" - 16 UNC thread 

iOS_Devices_2x.png Supported Apple iPad or iPhone with Matterport Capture app 

Get assembled 

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Set the tripod to five feet high (1.5 meters) 

Attach the quick-release clamp

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Slide the Pro2 camera into the clamp

Check that the clamp is securely fastened to the tripod

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Power on the camera

Wait for the Wi-Fi light on the back of the camera to begin blinking

Get connected 

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Connect your camera to your iOS device 

  1. Tap Settings
  2. Tap Wi-Fi 
  3. Select your camera's network to connect your camera 
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Check your camera and iOS device are connected 

Open the Matterport Capture app to verify 

New_2x.png Tap the + button to start a new scan! 

2. Scan a Space

Scan your first model 

  1. Choose your starting point. 
    • A common first choice is the foyer of the property. 
  2. Open Matterport Capture on your iOS device. 
  3. Tap "Capture 3D Scan". 
    • Make sure to leave the general area during the capture process - the camera will spin 360°, and will capture you as part of the model if you are inside the scan radius. 
  4. Choose the next placement point for your camera
    • Move the camera five to eight feet from your starting point. 
    • Make sure there is a clear line of sight to your starting point - the only way for the app to align the images is to use previous scans as visual reference. 
    • You can Preview your scans in the Capture app. 
  5. Tap "Capture 3D Scan". 
    • Make sure to leave the general area - the camera will spin 360° and will capture you as part of the scan if you are within the spin radius. 
  6. Move the camera five to eight feet from your scan point. 
    • Make sure there is a clear line of sight between your scan points - the general idea is that you are creating the "path" your visitors will take when viewing your 3D model. 
  7. Repeat steps 5 and 6 until the property has been scanned. 

Tips for your first scan 

  1. The open door policy. 
    • When moving between doors, scan on either side of the open door - do not move, shut, or open doors between scans. 
  2. Take at least two scans per-room
    • Users will typically want to move from one point to another for different vantage points. 
  3. Scanning narrow spaces and hallways. 
    • In narrow areas, scan in a straight line, and try to keep at least 1.5 feet (0.5 meters) from all walls and doors. 
  4. Scan near objects that are visually interesting, like new appliances. 
  5. Mark windows and mirrors after each scan. 
    • This will ensure your model is properly aligned. 
  6. Capture the property from the outside. 

 3. Upload your Scan (and next steps) 

Review and upload 

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Finished scanning? 

Turn off the camera, then connect your iPad or iPhone to the internet

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Log into Matterport Cloud from Capture 

If you haven't registered an account, check your "welcome" email for instructions on creating a new account 

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Mark all windows and mirrors 

Use the "trim" tool to crop out excess scan data for a clean finish. Make sure to place trim markers just outside of exterior walls - this will ensure you don't cut the walls out of your model. 

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Upload

Tap the "Upload" button to send the model to Matterport Cloud for processing. 

What's next? 

Matterport will construct a 3D space out of your scans, then email you when processing is complete. This usually takes a few hours - you can always log in to https://my.matterport.com to view your spaces at any time. 

Learn more 

 

Handle with care

The Matterport Pro2 3D camera is a sensitive, precision instrument. Handle with extreme care. Transport the camera in a padded bag or case. Ensure the camera is secure and does not shift or move. 

 

 

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