Before you begin
Before following the directions below, you'll need to make sure that you are:
- Logged into my.matterport.com.
- The Account Owner or are designated as a Billing Contact Admin.
Instructions
Upgrade your Matterport Cloud Plan
- Log into Matterport Cloud (my.matterport.com).
- Navigate to my.matterport.com/settings/account/billing.
- On the "Billing" page, click the "Change Plan" button to the right of the page.
- Pick a new Cloud Plan.
- Pick a plan that suits your needs by selecting the corresponding bubble to the left of each description.
- Pick a plan that suits your needs by selecting the corresponding bubble to the left of each description.
- Choose whether you'll be billed monthly or annually.
- The toggle for this is located in the upper-center of the page, below the "Starter" tier.
- Toggle left to be charged monthly for your new plan.
- Toggle right to be charged on an annual basis.
- Once you've selected your plan and billing frequency, click the "Next" button at the top-right of the screen.
- In the window that opens, choose an "Industry" from the dropdown menu - select from:
- Photography Services
- Residential Real Estate
- Commercial Real Estate
- Multi-family Real Estate
- Travel, Hospitality & Events
- Choose a "Business Type" from the new dropdown menu that appears after your selection - select from:
- Ownership
- Broker
- Property Management
- Corporate Real Estate
- Internet Listing Service
- Hit the "Next" button.
- Fill out your Billing Address, then indicate whether the address provided is a residential address - see below.
- Click the "Next" button.
- Fill out the "Service Address for Sales Tax" section.
- This will autofill if you've marked the "This is a residence address" checkbox in the previous menu.
- Click the "Next" button.
- Under the "Payment Method" drop down menu, click "+Add Credit Card".
- In the popup window that appears, provide your credit card credentials, and hit the green "submit" button.
- Hit the "Next" button.
- To the right in the "Your Order" window, hit the checkboxes to accept both Matterport's Terms of Sale, and Matterport's Terms of Use.
- Keep in mind, you can click on either "Terms of Sale" or "Terms of Use" to examine both term sheets in detail.
- Keep in mind, you can click on either "Terms of Sale" or "Terms of Use" to examine both term sheets in detail.
- Hit the "Review Order" button.
- You will receive an email when your payment is processed, and your cloud plan will upgrade automatically upon verifying the email.