Collaborator Limits on Cloud Plans

Free & Starter Plans

Only 1 user is allowed, and they are designated as the 'Account Owner'. If you'd like to add additional collaborators, please upgrade to a Professional or Business plan.

 

Professional & Business Plans

Each cloud plan (Professional, Professional Plus, Business, or Business Plus) has a different limit on how many collaborators you can include. Visit buy.matterport.com to see the numbers for each plan.

 

Behavior Near or At the Limit

For example, suppose you are on a Professional plan with a limit of 5 collaborators. Currently you have 4 existing collaborators.

You can send invites to as many additional people as you like. When the first person accepts the invite, they will become the 5th collaborator. Others who attempt to accept a pending invite will not be able to register.

If you are already at your collaborator limit and you attempt to add a new person, then you you will be blocked. Going forward your options are:

  • Upgrade to a higher plan (Account Owners & Billing Contact admins only)
  • Remove an existing collaborator
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