Instructions
I. Designate the Billing Contact Admin
Keep in mind, you can only have one Billing Contact Admin assigned to your account at a time.
- Go to my.matterport.com/settings/account/roles.
- Scroll to the Billing Contact section of the page, and click the drop-down menu.
- Select the admin user from the list you want to grant these permissions to.
- Click the blue "Assign" button.
In this example, "Andrew Admin" is the current Billing Contact - we are changing it to make "Anna Admin" the new Billing Contact.
II. Change the Account Owner
Every Matterport account must have one designated Account Owner at any given time - to assign new Account Owner privileges to a new admin, follow the steps below.
- Go to my.matterport.com/settings/account/roles.
- Scroll to the "Account Owner" section, and click the drop-down menu.
- Choose an available admin user from the list.
- Click the blue "Assign" button to the right.
If you're having trouble logging in as the current Account Owner, contact our Customer Success team to verify ownership of the account.