Designate the Billing Contact Admin
You can only have one Billing Contact Admin in your account at once. To reassign the Billing Contact privilege to a different admin, first go to my.matterport.com/settings/account/roles.
Under the Billing Contact section, click the drop-down menu. Choose an available admin user from the list and then click assign. In the example below, ‘Andrew Admin’ is the current Billing Contact and we are changing it to make ‘Anna Admin’ the new Billing Contact.
Change the Account Owner
Your account in Matterport is required to have one designated Account Owner at any given time. To reassign the Account Owner privilege to a different admin, first go to my.matterport.com/settings/account/roles.
If you cannot login as the current Account Owner, please contact our Customer Success team to verify ownership of your account.
Under the Account Owner section, click the drop-down menu. Choose an available admin user from the list and then click assign. In the example below, ‘Aaron Owner' is the current Account Owner and he is changing it to make ‘Betty Owner' the new Account Owner.
