Single Login for my.matterport.com and buy.matterport.com

These changes will come into effect on March 11th, 2019.

We’re combining your logins to buy.matterport.com and my.matterport.com so you only need one login to access Matterport.

  • Your buy.matterport.com login credentials will go away.
  • Your my.matterport.com login credentials will remain (same email address and password).

Financial-related activities previously available on buy.matterport.com will now be handled in my.matterport.com by two new admin types, the Billing Contact and the Account Owner. Learn more. Normal admins will not be able to access financial-related functions.

 

Frequently Asked Questions 

What happens to my buy.mattterport.com credentials?

Your buy.matterport.com credentials will now be deleted from our system. Please login using your my.matterport.com login information.

 

What happens to the users I had in the buy.matterport.com app to manage my account?  How do I add them again?

Add them as collaborators in my.matterport.com and make them admins as necessary. You can choose to designate one of them as the Billing Contact. Learn more.

Have more questions? Submit a request