As part of the continuous evolution of Matterport's product offerings, we are pleased to announce Matterport TruePlan™. Matterport offered both TrueSketch and TrueSketch Plus products in beta form for 18 months. Matterport is streamlining the offering by dropping TrueSketch and rebranding TrueSketch Plus to TruePlan™. We are also making it easier to access the product from both the Matterport Cloud account and API calls.
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Matterport TruePlan™ is an additional deliverable that you can purchase after you've scanned a property and uploaded it to your Matterport Cloud account. TruePlans are SKX files that you can easily import into Xactimate®. With these files, you no longer have to measure and manually sketch losses. This saves you valuable time so you can process insurance claims faster and more accurately.
How to enable Matterport TruePlan™
- Log in to your Matterport account as an account administrator.
- Click your account name (top-right)
- Click Settings
- Click Manage in the account menu (top-left)
- Scroll down to the Add-on Settings.
- Under the Add-on Settings header, switch the TruePlan™ toggle to "On" by sliding the switch to the right.
How to order a TruePlan™ from my.matterport.com:
If the feature has been enabled on the account, anyone with Edit access to a model within the account can click on 'TruePlan™ for Xactimate®' under the Add-Ons tab.
If you don't see TruePlan as an option, you may have a scan in the space that is not from a Matterport Pro/Pro2 camera or the Leica BLK360. Delete scans from unsupported cameras and re-upload.
If you still don't see the option, it may not yet be enabled for your account. Double check the above steps on how to enable via the account settings.
You can then click on 'Buy'. Orders typically take up to 48 hours to be delivered. CAT events can affect service levels and processing times. You will receive an email when it is ready. The Support team will not know at what stage in processing the order is in. You'll be able access the file from the Downloads tab.
Once you place the order, there is no option to cancel. Unless something is wrong with the alignment of the model or the sqft is over 25k, in which case Support will contact you, the order will be delivered and the account will be charged in full come the next billing period.
Import TruePlan™ into Xactimate®
There are three (3) versions of Xactimate that can import Trueplan™. Please see the instructions on how to import for each linked below:
Matterport TruePlan™ Pricing
You must be on a Professional subscription plan or higher to order Trueplan™. The pricing is per model and depends on which subscription plan you have and the square footage of the building(s), not outside areas. If you scanned and created mesh outside, your estimated price at the order page may be exaggerated.
We are unable to accommodate for spaces over 25,000 sq ft. If it's determined that the space is too large, you will receive an email from the Support team informing you that the order has been canceled.
Prices in USD
| Subscription Plan | Property Area (Sq Ft) | |||
| Tier 1 | Tier 2 | Tier 3 | Tier 4 | |
| <1,000 | 1,000-3,999 | 4,000-9,999 | 10,000-25,000 | |
| Free/Starter | N/A | N/A | N/A | N/A |
| Pro/Pro+ | $249 | $349 | $599 | $999 |
| Bus/Bus+/Ent | $199 | $249 | $449 | $799 |
Prices in Euro
| Subscription Plan | Property Area (Sq Ft) | |||
| Tier 1 | Tier 2 | Tier 3 | Tier 4 | |
| <1,000 | 1,000-3,999 | 4,000-9,999 | 10,000-25,000 | |
| Free/Starter | N/A | N/A | N/A | N/A |
| Pro/Pro+ | 209€ | 299€ | 509€ | 849€ |
| Bus/Bus+/Ent | 169€ | 209€ | 379€ | 679€ |
Prices in GBP
| Subscription Plan | Property Area (Sq Ft) | |||
| Tier 1 | Tier 2 | Tier 3 | Tier 4 | |
| <1,000 | 1,000-3,999 | 4,000-9,999 | 10,000-25,000 | |
| Free/Starter | N/A | N/A | N/A | N/A |
| Pro/Pro+ | £199 | £269 | £469 | £779 |
| Bus/Bus+/Ent | £149 | £199 | £349 | £619 |
The following pricing tables are for customers who are on Classic subscription plans:
Prices in USD
| Subscription Plan | Property Area (Sq Ft) | |||
| Tier 1 | Tier 2 | Tier 3 | Tier 4 | |
| <1,000 | 1,000-3,999 | 4,000-9,999 | 10,000-25,000 | |
| Basic | $249 | $349 | $599 | $999 |
| Professional | $249 | $349 | $599 | $999 |
| Business | $249 | $349 | $599 | $999 |
Prices in Euro
| Subscription Plan | Property Area (Sq Ft) | |||
| Tier 1 | Tier 2 | Tier 3 | Tier 4 | |
| <1,000 | 1,000-3,999 | 4,000-9,999 | 10,000-25,000 | |
| Basic | 209€ | 299€ | 509€ | 849€ |
| Professional | 209€ | 299€ | 509€ | 849€ |
| Business | 209€ | 299€ | 509€ | 849€ |
Prices in GBP
| Subscription Plan | Property Area (Sq Ft) | |||
| Tier 1 | Tier 2 | Tier 3 | Tier 4 | |
| <1,000 | 1,000-3,999 | 4,000-9,999 | 10,000-25,000 | |
| Basic | £199 | £269 | £469 | £779 |
| Professional | £199 | £269 | £469 | £779 |
| Business | £199 | £269 | £469 | £779 |