FAQ - Instant Galleries

This feature is in public beta. Please email us to give feedback or to report an issue.

What kind of spaces make good Instant Galleries?
Instant Galleries does well at getting photos from indoors single-family, residential homes. It also works well on any other living spaces such as apartments or hotel rooms. Think anywhere you can sleep in.
What kind of spaces might have issues?
Currently, Instant Galleries does not generate outdoor photos such as the curb view, backyard, pool view, etc. We're working on this for a future release!

Non-residential spaces like restaurants, venues, and construction sites will generate photos too, but the photos may not get good results. This is because we haven't trained our machine learning system on these types of spaces.
When does this take effect?
Instant Galleries are created for all new models that are uploaded on/after June 27th, 2018. For spaces prior to this date, you can open Matterport Capture, make a duplicate of the model, and upload the duplicate to get the Instant Galleries set of photos. Remember, duplicate of models process for free.
Can I still take my own photos?
Yes, go ahead! Feel free to open Workshop, take your own 2D snapshots, and use them however you like.
How do I give feedback on Instant Galleries?
We'd love to hear what you think! Give feedback directly within Matterport Cloud (my.matterport.com).

Click on Photos and then open a specific photo. At the bottom you'll see a happy and sad face for you to rate each photo. For sad photos, please tell us why!

feedback-method-for-instant-galleries.png

This feedback goes back and improves our machine learning algorithms so all future spaces you create will have even better photos! 
How can I make these photos better?
There's several different ways you can ensure you get great still photos for your print and digital marketing.

  • Give feedback in Matterport Cloud (my.matterport.com) as shown earlier.
  • Change your scanning technique to include good scan positions for 2D photos as well. Learn more.
  • Use a Matterport Pro2 3D Camera to get high quality, 4K imagery. Buy now.
I don't want these photos.
Contact our Customer Success team and we can disable this feature for you.
Have more questions? Submit a request