Betas in Matterport

Matterport offers betas as a preview of new features for our most passionate users. These features are currently in development and are not fully supported. 

We encourage you to try it and tell us how you feel, but please do not use betas for critical, sensitive, or client work. Use backup iOS devices if possible. 

For beta support, contact capture-beta@matterport.com. 

Current Beta - Capture 4.0.3 (iOS) 

Beta release date: Ongoing public beta via Test Flight

Want to try the latest version of Matterport Capture to experience the newest features and fixes? Install the Capture beta using our public Test Flight program. Here's how: 

  1. On your iOS device, open the Safari web browser
    • It's important to only use Safari, as the simple act of doing so eliminates the need for Test Flight access codes.
  2. In the URL bar, enter: https://testflight.apple.com/join/htfXQ8jV 
  3. Follow the instructions on the page to install Test Flight. 
    • If you are asked for an access code, make sure you've opened the link on the Safari web browser on your phone or tablet. 
  4. Open Test Flight
  5. Tap Install to get the latest beta release 

We recommend allowing Test Flight to send you notifications every time new beta builds become available. Unlike most apps from the iOS App Store, new builds are not automatically installed. 

What’s new in version 4.0.3?

  • Improved integration with the Leica BLK360, dramatically reducing prior disconnection issues between the Lidar scanner and your iOS device. Please check and update your BLK360 to the latest firmware which is currently version 2.0.0. 
  • Integration with the Insta360 ONE R camera when the 360 camera module is installed. Note that Capture will only take shots with the ONE R using the 360 module, not when configured with either narrow field of view sports cameras. 
    • During this beta period you will need to have installed beta firmware from Insta360. Both Matterport and Insta360 are testing Capture and this firmware as partners towards a future production release. Please see the instructions below around this beta firmware.
  • Improved crash reporting and analytics. This will help us track down and eliminate the root causes of annoying crashes.
  • Additional bug fixes and stability improvements

Known Issues in 4.0.3 Beta:

  • Leica BLK360
    • We’ve noticed the reported battery state of charge can fluctuate more than expected and are investigating.
    • There may still be instances where the BLK360 is not responding to commands; usually acknowledging the warning and re-trying the scan works. Worst case, turning the BLK360 off and on again resolves the issue.
  • Insta360 ONE R: 
    • There may be instances where the ONE R freezes or is not responding to Capture commands. Restart the ONE R and if needed close and re-open Capture.
    • Note that you need the beta firmware (see below) installed on your ONE R. You may be able to successfully capture without the beta firmware, but that experience is likely to be error prone.
  • Insta360 ONE X:
    • There may be instances where you experience an ‘error -1005’. Just retry - we’re working to eliminate this incident. 
  • Ricoh Theta SC2: 
    • This camera may appear to work with Capture but it is not yet fully supported. Thus you are likely to experience intermittent errors. 
  • Matterport for iPhone (using the iPhone/iPad camera):
    • When rotating with your iPhone or iPad, the target may seem to drift as you move, and/or you may have larger blurry sections of imagery 
    • If you depend on this capability (scanning with your iPhone), we’d suggest waiting to try Capture 4.0.3 until we have these bugs fixed (currently exist in build 98, which appears as version 4.0.3 (98)). 
  • Large job crashes:
    • In some cases Capture crashes with very large scan jobs (hundreds of scans) - this issue still exists from Capture 4.0.2 and we are using the improvements in crash analytics in this beta to try to trace root cause(s).

Installing Beta Firmware for the ONE R:

  1. Download the Insta360OneRFW.bin file to a computer. Do not rename it.
    • You can download it from this link.
  2. Copy this file to the SD card of the ONE R. You can do so by connecting your ONE R to a computer via USB cable, or by removing the SD card and mounting it in a card reader.
    • Copy the file to the root directory - the top level - not inside any folders that might exist on the SD card
    • Do not attempt to install this firmware on a camera other than a ONE R.
  3. Disconnect from the computer and reboot. The display on the ONE R will indicate that it is checking and applying the firmware update, then it will reboot.
  4. Connect your iOS device to the ONE R using the iOS Wi-Fi settings panel (you may need to look up the Wi-Fi password within the touch screen menu of the ONE R for the very first connection). 
  5. When connected, Capture should show the ONE R on firmware version 7.1.45

Current Beta - Capture on Android

Beta Release date: Out now!

We are actively developing Matterport Capture for Android. Interested? You can read more about trying Capture on Android in our Help Center

Supported cameras 

  1. Matterport Pro2 3D 
  2. Matterport Pro2 Lite 
  3. Insta360 ONE X 
  4. Insta360 ONE R (in development)
  5. Ricoh Theta Z1 
  6. Ricoh Theta V 

Not supported (yet!) 

  1. Original Matterport Pro 3D camera 
  2. Leica BLK360 
  3. Ricoh Theta SC2 (not yet fully supported)
  4. Smartphone Capture 

Minimum device requirements 

  1. Phones & Tablets (Chromebooks are not supported)
  2. Android 8.X (Oreo), 9.X (Pie), 10.X (Q), 11.X
  3. 3GB of RAM 
  4. Android devices certified by Google and unrooted

Matterport offers betas as a preview of new features for our most passionate users. These features are currently in development and are not fully supported.

We encourage you to try it and tell us how you feel, but please do not use betas for critical, sensitive, or client work. Use backup iOS devices if possible.

For beta support, contact capture-beta@matterport.com. 

Current Beta - Matterport for iPhone 

Beta release date: Out now! 

Matterport for iPhone (Beta) allows you to create an immersive 3D model using only your iPhone's camera as the capture camera - we are currently beta testing this feature and would love to get some feedback from our user base.

You can try the Matterport for iPhone Beta by downloading the latest version of Matterport Capture from Apple's app store. The beta is bundled into the release. 

Matterport offers betas as a preview of new features for our most passionate users. These features are currently in development and are not fully supported.

We encourage you to try it and tell us how you feel, but please do not use betas for critical, sensitive, or client work. Use backup iOS devices if possible.

For beta support, contact capture-beta@matterport.com.  

Current Beta - Firmware

Beta release date: Out now! 

This update improves the stability of your Pro2, Pro2 Lite and Pro 3D Camera, meaning it reduces the number of times your camera hangs up and/or displays worrisome error messages on the display.

Updates to this firmware are downloaded into the Capture application, and then transferred to the camera when your iOS device is connected to it.

Interested? Sign up by filling out this short form - we'll be rolling out access to users in the coming weeks.

Matterport offers betas as a preview of new features for our most passionate users. These features are currently in development and are not fully supported.

We encourage you to try it and tell us how you feel, but please do not use betas for critical, sensitive, or client work.

For beta support, contact capture-beta@matterport.com. 

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