|Generally we do not allow Spaces to be transferred between two organization's accounts.|
We recommend checking the email that you're logged into on the Matterport Capture app BEFORE you upload to Matterport Cloud.
If you're a frequent scanner for many different people, you can be even more careful by having a special iPad designated for each Matterport Cloud login. Then use different color iPad cases to make it even more clear.
If you really need to transfer Spaces between separate accounts (for billing purposes):
- Email firstname.lastname@example.org from an Admin Collaborator email from the account the Space(s) currently resides in. This email serves as authentication that you own the Space(s) and you want to transfer them.
- Provide the URL(s) of the Space(s) to transfer
- CC the email of the new owner