Before you begin
You must satisfy the following prerequisites to order a Floorplan:
- You must enable Schematic Floor Plans on your account.
- You must have a Professional plan or higher.
- Your scan must have been taken with a Matterport-supported camera.
Check for issues
Before you order, open your Matterport Space in Floorplan View to make sure it looks as expected.
Look for any crooked rooms or misalignments. Learn more.
If you notice any issues, go back to the model in the Capture app. Properly mark all windows and mirrors and trim out any extra "spray," then upload the model again for no additional processing fee.
Place your order
Open your Space in Matterport Cloud and click on FloorPlan under the Media tab.
Click Buy. Choose imperial, metric, or both imperial and metric measurements then confirm the order by clicking the Place Order button.
Your schematic floor plan should be ready within two business days. During times of unusually heavy demand, there may a delay of up to two additional business days. You will receive an email when your floor plan is ready to download. The "Floor Plan Processing" will now say "Download". Since all floor plans are created by an independent team, Customer Support has no visibility into when a floor plan might be finished.