Before you begin
You must satisfy the following prerequisites to order a Floorplan:
- You must enable Schematic Floor Plans on your account.
- You must have a Professional plan or higher.
- Your scan must have been taken only with a supported camera.
Check for issues
Before you order, open your Matterport Space in Floorplan View to make sure it looks as expected.
Look for any crooked rooms or misalignments. Learn more.
If you notice any issues, go back to the model in the Capture app. Properly mark all windows and mirrors and trim out any extra "spray," then upload the model again for no additional processing fee.
Place your order
Open your Space in Matterport Cloud and click on Add-Ons then the Schematic Floor Plan card.
Click Buy. Choose imperial, metric, or both imperial and metric measurements. Select preferred Advanced options, then confirm the order by clicking the Place Order button.
Your schematic floor plan should be ready within two business days. We are unable to expedite or rush orders. During times of unusually heavy demand, there may a delay of up to two additional business days. You will receive an email when your floor plan is ready to download. The "Floor Plan Processing" will then say "Download". You will also be able to find the downloadable asset at the Downloads tab.