How are monthly and annual plans different?

Annual plans offer a discount for customers comfortable with a year-long commitment.

Annual plans offer 12 months of service for the price of 10 months.

Annual plans are NON-REFUNDABLE.

Both monthly and annual subscriptions take effect and recur on the first of the following month (not immediately).


New Users

We recommend new users start with a monthly plan to determine your typical usage.

Once you know your normal scanning volume, then you can commit to an annual plan.


Upgrade & Downgrade

There is no cost to upgrade or downgrade your service to a different Cloud Plan. See all available Cloud Plans at

To upgrade your service, just login to and choose a different plan.

To downgrade your service to a lower tier, please contact us and we can change this for you.

Have more questions? Submit a request