Take a Photo or 2D Snapshot

Before you begin 

When can I take a snapshot? 

  1. In the Inside view
  2. In the Dollhouse view 
  3. In the Floorplan view 
  4. In 360º view

You cannot take a snapshot from a scan position, or a 360º view that's hidden - we recommend unhiding it first, then proceeding to take the snapshot.


Take a 2D Snapshot 

  1. Navigate to my.matterport.com. Find the space you want to photograph.
  2. Click the Edit Space button to switch to Workshop mode.  Screen_Shot_2020-05-08_at_12.30.32_PM.png
  3. Click the Photos icon in the toolbar to the right. 
    • The subsequent "grid" view will allow you to frame your picture more concisely. Screen_Shot_2020-05-08_at_12.31.13_PM.png
  4. Select the 2D snapshot icon (the "flat" photo icon) in the top-right corner. Screen_Shot_2020-05-08_at_12.32.32_PM.png
  5. Click, pan, pinch and hold the mouse button to frame the image. Screen_Shot_2020-05-08_at_12.39.33_PM.png
  6. Click the camera icon at the bottom of the page to take the image. Screen_Shot_2020-05-08_at_12.40.20_PM.png
  7. Use the zoom meter at the top of the page to better frame your image. 
    • You can zoom in by 300%, and out by 70%.Screen_Shot_2020-05-08_at_12.41.23_PM.png
  8. Enable asset icons. 
    • To set asset icons to appear in your 2D snapshot, click the "Settings" button in the top right corner of the window. 
  9. Click "Include measurements, Labels, and Mattertag posts in your photo." 

Which asset icons will appear where?

Reference the table to discover which assets will appear in which view.

  Mattertag posts  Measurements  Labels 
Inside view X    
Dollhouse view  X X  
Floor plan view  X X X
360° view       


Rename the Snapshot 

  1. Open the snapshot. 
    • Click on the "Media" tab, then click "Photos". Screen_Shot_2019-11-20_at_10.58.08_AM.png
  2. Click the image you want to rename. 
    • You can enter your own unique title, or use the one automatically generated for you. Screen_Shot_2019-11-20_at_10.59.36_AM.png
  3. Download, set the start location, or delete the snapshot. 
    • You cannot delete a snapshot if it is in the highlight reel - we recommend opening the reel first and deleting it there.


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