Take a Photo or 2D Snapshot

Before you begin 

When can I take a snapshot? 

  1. In the Inside view
  2. In the Dollhouse view 
  3. In the Floorplan view 
  4. In 360º view

You cannot take a snapshot from a scan position, or a 360º view that's hidden - we recommend unhiding it first, then proceeding to take the snapshot.

Instructions 

I. Take a 2D Snapshot 

Navigate to my.matterport.com. Find the space you want to photograph.

1. Click the pencil icon to "Switch to Edit" mode to make changes.

 

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2. Click the camera icon in the toolbar to the right. 

The subsequent "grid" view will allow you to frame your picture with higher scrutiny.

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3. Select the 2D snapshot (flat photo icon) in the top-right corner. Screen_Shot_2019-06-11_at_10.52.52_AM.png
4. Click, pan, and hold the mouse button to frame the view you desire. Screen_Shot_2019-06-11_at_11.47.50_AM.png

5. Click the camera button at the top of the page to take the picture.

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6. Use the zoom meter at the bottom of the page to better frame your image.

You can zoom in by 300%, and out by 70%.

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7. Enable Asset icons.

To set asset icons to appear in your 2D snapshot, click the Settings button in the top-right corner.  

Click "Include measurements, Labels, and Mattertag posts in photo". 

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7a. Which Asset icons will appear where.

Reference the table to discover which assets will appear in which view. 

  Mattertag posts  Measurements Labels
Inside view                   √    
Dollhouse view                    √                    √  
Floorplan view                    √                    √                      √
360º view      

 

II. Rename the Snapshot 

1. Open the snapshot. 

Click on the "Media" tab, then click "Photos". 

 

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2. Click the image you want to rename. 

You can enter your own unique title, or use the one automatically generated for you.

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3. Download, set the start location, or delete the snapshot. 

 

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You cannot delete a snapshot if it is in the highlight reel - we recommend opening the reel first and deleting it there.

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