The camera stopped turning while scanning

This can happen if one of the camera's sensors fails to switch internal modes while it is rotating.

Just leave the camera as it is and scan again.

The scan will make another 360 degree rotation and capture the same place. All previous and future scan data should be handled normally.

If this just happens once or twice, there is no need to service the camera.

If you see this about 10% or more of the time, please contact support.

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