The camera shows a sensor fault on the display

If your camera reports a sensor fault, please contact us to discuss service options.

While rare, this usually indicates a potentially serious problem with one of the sensors.

Rebooting the camera may or may not fix the error. If not, the camera will no longer function until repaired.

Any previous scans created with the camera will be normal, but a camera with a sensor fault needs service and should not be used for future scans.

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