Do you ship internationally?

Online Orders

Orders placed on can only be shipped to United States addresses.

These orders do not include customs information, commercial invoices, or other documentation required for international shipping.


Contact Matterport Sales

For shipments outside of the United States, please complete this form to be connected with a Matterport representative.

We will contact you to provide updates on availability and purchase options in your country.


Freight Forwarding

If you're traveling and need to ship your camera internationally, you may wish to use a freight forwarding service such as

Matterport has no affiliation with any freight forwarders and cannot guarantee their service or ability to deliver.


Restricted Countries

Currently, the WiFi on the Pro2 camera does not work in the following countries:

  • Armenia
  • Bahrain
  • Ecuador
  • Indonesia
  • North Korea
  • Sri Lanka
  • Costa Rica
  • El Salvador

Our engineering team is looking into a permanent solution for this issue. In the meantime, we suggest you use a Matterport Pro 3D Camera if you plan to scan in these countries.

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