Login & Open a 3D Model

Upload & Processing

After you’ve scanned the space, upload the 3D model from the Matterport Capture app to your account on Matterport Cloud. Learn more.

The model will appear in Matterport Cloud appended with a “Processing” message. Depending on the size of the model, processing can take anywhere from 24 to 48 hours. You will receive an email when the processing is complete.


Login to Matterport Cloud

Log in to my.matterport.com.

You should have received an email invite once you purchased the camera. The email was sent to the same email that you used to place the order. Check your spam folder or contact us if you didn't receive an invite.

If you're joining an organization that already uses Matterport, ask the account admin to send you an invite.



Matterport Cloud Homepage


Open a 3D model 

Click the thumbnail picture or the title to open the space details page. 


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