Safety & Warnings

General Notices

Do not use the camera around volatile or flammable materials.​ The camera is not designed for dangerous environments. Use at your own risk.

Do not open or disassemble​ the camera. The camera contains no user-serviceable parts inside.

This product contains a lithium ion battery. Do not attempt to open or service the battery​. Batteries are only intended to be removed by a professional.

Use only the included power supply. Do not use with another power converter/transformer​.


Is the camera "intrinsically safe"?

No. The Matterport Pro or Pro2 3D Camera is not intrinsically safe, and should never be used in hazardous environments.

Have more questions? Submit a request