Safety & Warnings

General Notices

Do not use the camera around volatile or flammable materials.​ The camera is not designed for dangerous environments. Use at your own risk.

Do not open or disassemble​ the camera. The camera contains no user-serviceable parts inside.

This product contains a lithium ion battery. Do not attempt to open or service the battery​. Batteries are only intended to be removed by a professional.

Use only the included power supply. Do not use with another power converter/transformer​.

Do not use or leave the camera at very high temperatures. For example, in strong direct sunlight or in a vehicle in extremely hot conditions. The battery performance will be degraded and its service life will be decreased.

The camera should be stored at room temperature. If the camera is not used regularly, then take it out once every 3 months and charge it. If in storage for longer than a year, then the camera should be fully discharged and recharged.


Is the camera "intrinsically safe"?

No. The Matterport Pro or Pro2 3D Camera is not intrinsically safe, and should never be used in hazardous environments.

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