3D Showcase System Requirements

Showcase requires a desktop or mobile web browser and internet connection. We support most popular browsers and operating systems. Please refer to the Web Browsers and Operating Systems charts below for specific version and system requirements.

3D Graphics Issues

To render models, Showcase utilizes a 3D graphics technology called WebGL. For most users and most browsers WebGL is on by default and no further action is needed.

If you are experiencing issues, please try the WebGL test page at get.webgl.org to verify that you have WebGL enabled. Below is a chart on how to enable WebGL for popular browsers. After you verify that WebGL is turned on, then quit the browser, relaunch, and reopen the page with 3D Showcase.

 

Did you disable WebGL?

For most users WebGL is on by default. You may have disabled WebGL by accident. Follow the steps for your browser to make sure WebGL is enabled.

After you verify that WebGL is turned on, then quit the browser, relaunch, and reopen the page with 3D Showcase.

Chrome
  • Type chrome://settings into the omnibar. Press Enter.
  • Search for hardware acceleration and enable it. 
  • Optional: Go to chrome://flags and enable "WebGL Draft Extensions" and "WebGL 2.0 Prototype". (Not necessary for most users).
Safari
  • In the top menu bar, go to Safari > Preferences > Security
  • In "Web content" section check the Allow WebGL box
  • Refresh the page with 3D Showcase.
  • If you have Safari 11 or newer, when you visit a website that requires WebGL for the first time, you should be asked if you want to trust it. More info, please see Apple's help page
Firefox
  • Type about:config into the URL bar. Press Enter.
  • Search for webgl.disabled
  • Double click to make sure it is set to false
Opera
  • Go to about:config
  • In the search bar, search for the term "hardware"
  • Make sure the "Use hardware acceleration when available" checkbox is checked

 

Web Browsers

Always update your browser to the latest stable version.

Chrome Enter chrome://version in the omnibar to see your current version.
Safari Open Safari. In the top menubar, click Safari and then About Safari.
Firefox Enter about:support in the URL bar to see your current version.
Edge Select More ... in the upper-right corner, and then select Settings. Look for your version under About this app.
Opera Open a new tab. Enter about in the URL bar.
Internet Explorer

No longer supported as of January 31, 2021. If you open a Showcase link in IE11 you will be instructed to try a modern browser.

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Operating System & Hardware

In general, use the most recent device available. Devices with lower specifications may work but are not guaranteed to offer a good experience. Always keep your device up to date.

Windows (PC) Windows 10 or later, GPU, and at least 8 GB of RAM. 2 GB or above video memory recommended.
Mac OSX 10.10.5 (Yosemite) or later, GPU, and at least 8 GB of RAM. 2 GB or above video memory recommended.
iOS iOS 9.0 or later. Hardware: iPhone 6 or later, iPad Air series, iPad Mini Retina 2 or later, or iPad 4.
Android Varies due to the wide variety of manufacturers and Android versions. In general, a device with Android 5.0 Lollipop or later with Chrome and WebGL.
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