Stage the Site Before Scanning

Before you begin scanning, you're going to want to prepare the site first so you create the best Matterport model with the fewest issues.

You want to ensure the property is beautiful and unchanging from the first scan to the last. Making changes in the middle of scanning often results in issues but can be avoided with a bit of pre-planning. 


Clean Up 

  1. Clean organize and arrange the site 
    • Make your property appear exactly as you want it to look in 3D Showcase. 
  2. Hide personal things 
    • Make sure things you want kept private - like personal pictures on the wall, or an open wallet on the counter - are totally hidden from view. 
    • Additionally, you can try to hide uglier parts of your site by staging those areas behind blinds, for example. 

Adjust Lighting 

  1. Turn on all the lights in your property before scanning 
    • Cameras will have a hard time scanning dark rooms - make sure every room is well lit, either from natural sources (open windows) or actual lights. 
    • Keep in mind, certain lighting conditions will cause your tripod or camera to cast a shadow ahead of your viewfinder - if this happens, adjust the angle of the shot. 
  2. Try to avoid extreme light differences 
    • Though the Pro and Pro2 cameras have HDR (which assists in balancing uneven lighting), it's best to try to avoid extreme light differences when possible. 
    • Example: A candle-lit bedroom, and an incandescent-lit bedroom. 
  3. Minimize direct sunlight 
    • Direct sunlight can blow out the image and/or disrupt the image sensor - this will result in poor 3D geometry (otherwise known as "holes" in Floorplan or Dollhouse views). 
  4. Use 360° Views to compensate for excess light 
    • If you must perform your 3D scan in direct sunlight, we recommend using 360° Views instead. 

Don't Move Anything 

  1. Keep every object and piece of furniture in place
    • This includes chairs, doors, blinds, and items strewn about - moving objects will cause alignment errors and should be avoided whenever possible. 
  2. Avoid moving objects 
    • Pets, people, a robot vacuum - anything that moves freely through your space can cause alignment errors. Put your pet outside, and advise others on the property to spend time in a different room while the camera is scanning. 
  3. Keep the doors closed, or keep them open (but don't do both) 
    • Because you'll be taking numerous scans, having a room with a closed door in one scan and a door open in another can be confusing from a user perspective - choose early on whether you want all doors to be open, or closed. 
  4. Use door stops to avoid unintentional door movements.
  5. If you're propping a door, do so at a 45° angle. 

Plan the Scan Path 

  1. Walk through the property 
    • Try to get a rough (or specific) idea of where you'll be placing the camera, and the "path" the camera will take that will create the most seamless tour possible. 
    • For precision, consider using tape or another type of "marker" to individually mark scan points on the floor. 
  2. Take additional scans at points of interest 
    • Certain parts of your property may be visually compelling, encouraging the user to look at other angles of the object - take several scans at different vantage points to give users alternate viewing options.  
  3. Make sure your scan points are within viewing distance of each other 

Use 360° Views Outdoors 

  1. Switch to 360° Views if you're outside 
    • You can also take a 360° View in wide open, empty spaces with extremely bright sunlight. 
  2. Switch to "3D Scan" when you're indoors


Have more questions? Submit a request