Matterport Cloud Account (

Your Matterport Cloud ( account is where you upload and host your 3D models, edit and enrich them, and get the link to share with others. Admins with 'Account Owner' and 'Billing Contact' privileges can also access billing information here.

Learn more about reviewing and editing. Learn more about management and sharing.


I'm missing an invite

If your camera arrived and you didn't get an invite, please check your Spam folder.

You can also request a fresh invite by going to and then clicking on "Trouble Logging In?". Enter the email used to purchase the camera and subscription.


If your coworker already has a Matterport account and they are an admin, they can invite you as a Collaborator.


I bought my camera second hand

Visit to purchase a hosting-only monthly or annual plan.

Your account is NOT tied to a specific hardware device. This means you can use any of our supported cameras (Matterport Pro, Matterport Pro2, Leica BLK360, or 360 cameras) to scan your property and upload to your account.

Have more questions? Submit a request