FAQ: Fast Capture

 

Matterport is committed to help you scan and capture even more 3D Spaces. Now you can increase your ROI (return on investment) by scanning faster so you can spend less time onsite.

Fast capture is the latest firmware update for your Matterport camera that speeds up camera rotation, while still keeping the same 2D panorama image quality and 3D depth data quality. 

With faster scanning, you can scan the same space in a fraction of the time. Saving time saves you money so you can get back to doing what you love.

 

Frequently Asked Questions

Is this a beta program?
Not anymore! Fast capture is out of beta and is fully supported on all Matterport cameras. We always recommend to be on the latest firmware and software updates. 
 
Will this work for all Matterport cameras?
Yes!
 
Do I need to upgrade my iPad?
A more modern iPad will generally align scans faster. Read a recent community post on this topic. Slower iPads may actually limit how fast you can scan a property. Please check our supported iPad list here.
 
Will this affect the quality of the 2D or 3D data?
Nope! 2D panorama imagery quality and 3D data quality (Dollhouse View, point cloud and OBJ file) remain the same.
 
Will I require a new tripod, clamp, or other equipment?
Nope! You can continue to use all your current equipment. Because the camera spins faster, be careful you don’t appear in the field of view of the camera. Remember, you can always preview the scan or delete it in the Capture app.
 
first-scan-preview-button.png
 
Will this wear down the camera? What if my camera is old or has been used a lot already?
We have performed lifecycle testing well beyond what is typical for camera usage and do not expect any issues at all.
 
What if I have a problem with the faster scanning speed?

If you experience any problems while scanning on-site, open Settings in the Capture app and disable "Fast Rotation". Continue scanning the rest of the property as usual.

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This setting only appears when you are connected to a camera with fast capture firmware. It is enabled by default.

 

Please contact support if you continue to have difficulties or have any questions. 
 
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