Best Practices for Taking 2D Snapshots in Workshop

Before you begin 

To learn how to take and download 2D snapshots in Matterport Workshop, reference the following Help Center articles before beginning:

  1. Take a Photo or 2D Snapshot
  2. Download a 2D Snapshot


1. Keep Vertical and Horizontal Lines Straight 

When taking 2D snapshots, it's important to keep in mind that all vertical and horizontal lines should be parallel. Lines captured at an angle will cause the overall image to appeared tilted or skewed, making it difficult for customers to visually determine the accuracy of the image. Moreover, snapshots with non-parallel lines are - simply put - visually unappealing. Reference the two snapshots below.


Notice that the lines in the table legs, windows, and fireplace taper off into diagonal lines, due to the point of view being positioned at a downward-facing angle. 


These lines are much straighter - easily achievable by setting the virtual camera at eye-level. 

Take the following steps to ensure lines are straight (and parallel) while taking a snapshot.

  1. Focus on windows, columns, wall edges, and furniture edges. 
    • These lines can be used as helpful reference points to ensure your shot is symmetrical - reference the image with blue lines above.
  2. Use the arrow keys to keep the shot level. 
    • Though clicking and dragging is the easiest way to move from one place to another in the virtual space, using the arrow keys provides much more precise control over the positioning of the snapshot. Find the general desired location by clicking, then use the arrow keys to perfect the snapshot.
  3. Use 3D scan numbers to level your image. 
    • To return to a level point of view, head over to the 3D scans section in the tools menu. Choosing any one of these 3D scan points will return the camera to a level point of view - we recommend choosing a scan point closest to the desired vantage point, then making minor adjustments with the arrow keys.

2. Disable Scan Positions 

3D scans have numerous utilities, though not all of them are conducive to taking eye-catching snapshots. In fact, many 3D scans offer more nuanced looks at the environment that aren't at eye-level, or are in a space with slanted or skewed lines. Avoid using the following types of 3D scans when taking snapshots.

  1. Scans in the corner. 
    • This can make the image feel skewed and claustrophobic. 
  2. Scans captured below eye level. 
    • Height transitions (i.e. one scan three feet off the ground vs. another scan five feet off the ground) will make the virtual tour feel unnatural to the end-user, as the focal point of the image will constantly change throughout the tour.
  3. An overabundance of scans. 
    • Too many scans can make navigating the virtual environment time consuming and problematic.

Luckily, there is a utility that can temporarily remove or "hide" problematic scans when taking 2D snapshots - learn more about how to hide scans.


3. Printing Information 

Before printing, you'll need to download snapshots in Workshop. 

If images are being saved for the purpose of printing, make sure to select "Maximum Pixels" - this will provide the highest resolution image possible for use with large prints, should they be needed. Learn more about 2D snapshot size & printing information.

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