Download a 360º Snapshot

This guide will walk you through the process of taking and downloading a 360º snapshot in Matterport Workshop, then describe how to share the 3D image with Facebook. 

Before you begin 

Before learning how to do this, let's have a look at what a 360º snapshot looks like after you download the file to your computer. See below. 


Notice how the image is oddly warped - don't worry, this is normal. Transforming a 360º, sphere-based snapshot into a flat image will cause distortions throughout. Uploading this same snapshot to Facebook, however, will transform the image into a true 3D snapshot. 



Take a 360º Snapshot

  1. Open the 3D Showcase you want to photograph. 
  2. Switch to Workshop by clicking the Edit Space button. 
  3. Select the camera icon in the toolbox to the right.
  4. Position your camera.
    • Click and drag your mouse to frame the shot, then use the arrow keys for refinement.
  5. Click the 360º Photo icon at the top-right of the image.Screen_Shot_2020-05-08_at_12.54.42_PM.png
  6. Click the large photo icon at the bottom of the image to take the Snapshot. 

Download a 360º Snapshot 

  1. Click on the "Downloads" tab
  2. Go down to "Photos" 
    • The 360º snapshot thumbnail will appear much wider than the rest of the image, and will have the "360º" designation at the bottom right of the image.
  3. Click the 360º snapshot to enlarge
  4. In the pop-up window, click the download icon at the top-right.


  • 360º snapshots will download as JPEGs. 
  • 360º snapshots will save at 4,096 x 2,048 pixels by default, regardless of capture device. 
  • 360º snapshot image sizes will range from one to three MB depending on the content's detail and scope. 
  • 360º snapshots use the equirectangular projection method - this seamlessly transitions spherical images into 2D, flat pictures. 

To preview a 360º snapshot before uploading to Facebook, we recommend using Pano2VR software.

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