Matterport Help Center

Support Availability: We're experiencing a very high volume of support requests as a result of COVID-19.
We are fully operational and working hard to assist you as soon as possible. Thank you for your patience!

GET STARTED WITH MATTERPORT

New User Walkthrough

A step-by-step walkthrough for new camera owners

MATTERPORT ACADEMY

Training videos to teach you how to scan and best practices

New Camera Operators

The basics on how to scan with a Matterport camera

New Editors & Managers

The basics on Matterport Cloud (my.matterport.com)

ALL FEATURES

MATTERPORT FOR IPHONE

Create 3D digital twins with your iPhone or iPad

SCAN

Capture the physical environment

EDIT

Enrich, embellish, and edit a Matterport Space

MANAGE

Manage and share your Matterport Spaces

EXPLORE

Explore a Matterport Space on the web or through an iOS app

Leica BLK360

Capture extremely accurate data with the Leica BLK360 integration

VIRTUAL REALITY

Truly immerse yourself and explore 3D models with your VR headset

INTERNATIONAL

PDFs to read offline plus content in other languages.

ADVANCED CONTENT

REAL ESTATE BROKERS & AGENTS

Use Matterport to win listings, sell faster, and grow your business

Architecture, Engineering, Construction

Guides and advice specifically for the construction market

Matterport Service Partners

Become an MSP and sell your scan services to others

PLATFORM, DEVELOPERS, SDK, & API

Customize and extend the web player with the Matterport SDK.

ASK OUR SUPPORT TEAM

Adrienne

Christine

Fanny

Genesis

Kurt

Leroy

Maggie

Marcus

Mitch

Niro

Carlie

Tiffany

Tim

Ryan

Esteban

ASK A QUESTION

Matterport has customer support offices in the United States and the United Kingdom.
We assist customers in English, Spanish, French and German.

Support Availability: We're experiencing a very high volume of support requests as a result of COVID-19. We are fully operational and working hard to assist you as soon as possible. Thank you for your patience!